Sample submission

How to submit your sample

Four steps. The most important one is step 1 — without your order number on the package, we can't match your vials to your order.

Your order number
Your order number
A unique 6-character code — letters and numbers — at the top of your invoice and in your confirmation email. There is no generic code: if you haven't got yours, email us and we'll resend it. Please don't ship without it.
Not your Square receipt number. Square sends its own separate 4-character code — we can't look your order up by that. Use the KMD order number above.
1

Write your order number on the package

On the outside of the box, or on a slip of paper inside where we'll see it immediately. This is the single thing that connects your vials to your order — a package without it sits on our bench until we can track you down.

2

Label each vial with the compound and strength

For example “Retatrutide 10 mg”. Internal code names are fine — just include a printed sheet matching each code to its compound (e.g. AP3-R = Retatrutide 10 mg). No need to relabel anything.

3

If two vials are identical, mark them 1 and 2

Every vial gets its own certificate, so we need to tell them apart. Two vials of the same compound, strength and lot are indistinguishable to us otherwise — and we couldn't tell you which result belongs to which vial.

4

Pack sealed vials and ship

Sealed vials only, padded so they don't move in transit. Include your name or company inside the package. Any carrier is fine — no signature required.

Mail your sample to
Attn: KMD Analytical
9631 Topanga Canyon Pl
Chatsworth, CA 91311

What happens next

Once your sample arrives, we confirm receipt and run the analysis — identity, chromatographic purity, and net-peptide assay (mg/vial) by RP-HPLC-UV. You'll receive a verifiable certificate of analysis by email (a signed PDF plus a link to your client portal), typically within 15 business days of receiving your sample.

Every certificate we issue is SHA-256 verifiable — you, and anyone you share it with, can confirm it's genuine and unaltered.

Questions?

Need to arrange something specific, or not sure what to send? Just email info@kmdanalytical.com and we'll help. If you haven't ordered yet, start on the pricing page or request a quote.